Saturday, November 5, 2011

Sales Training With Sales Closing Power - Questions Demand Answers

If you want an answer, ask a question. Questions invite answers; questions demand answers. Only a completely rude person ignores a question - and often not even then, because rude people like to prove they're right! Questions are the only thing that can be answered. You can't answer a statement. You can reply to it, or ignore it, or argue with it, but you can't answer it.
Example: I just made a statement in the last paragraph. What's the answer? There isn't one. You can't answer a

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