Call Center Interview Questions And How To Tackle Them

If a company has a large number of customers, but doesn't have the capability to handle calls from those customers, they might contract a call center. These firms help with airline reservations, directory assistance, computer technical help, and other important customer service functions. They are generally staffed with both technically trained and non-technical employees, depending on the job needed. Many students apply for call center jobs because the schedules are flexible in most

Read more ...